HR Most Influential 2011 Research

Put the executives to one side for a second, we believe that the heart of the UK economic recovery will be driven from the engine room of our organisations and this is in the hands of the often underrated and undervalued 'middle'. In many organisations, middle managers act as the crucial filter between the company's strategy and the day-to-day operational demands required to deliver that strategy. Relationships between middle managers and their direct reports can make or break employee productivity, satisfaction and retention. Yet, they appear to be an under-represented group in research to date, which has focused on leaders, future leaders or new graduates. This is interesting, given the leader alone may account for just 5% of a firm's performance. It is for these reasons that Ashridge...